Case Study:
Transforming the leadership impact of a Fintech executive

Vice President at a world leading fintech organisation


Challenge:


The VP wanted to understand why certain reactions occurred under pressure, how these impacted others, and how to manage them effectively. The aim was to build emotional intelligence and resilience.

The Approach:


Andrew applied a behavioral coaching framework focused on:


  • Trigger identification: Mapping emotional and situational triggers.

  • Impact analysis: Understanding how reactions affect team dynamics.

  • Practical tools: Techniques to spot triggers early and manage behaviors.

  • Lighthearted engagement: Making the process enjoyable and safe.


Client:

Results:


  • Improved emotional regulation and self-awareness.

  • Stronger relationships and team influence.

  • Enhanced resilience and leadership presence.

Client Feedback:


I can’t recommend Andrew highly enough! Over the course of a few sessions, Andrew helped me discover new knowledge and understanding on why I react the way I do; how that might impact others; what triggers those reactions; and then gave me practical guidance on how to spot those triggers and manage the behaviors. It’s been a powerful and enlightening journey—fun and lighthearted too.